SupportBridge is launching soon

We're finishing the last preparations before opening sign-ups. Existing accounts can still sign in.

What SupportBridge is

SupportBridge is an embeddable helpdesk and ticketing widget for developers and the teams behind websites and web apps. One script tag on any site (WordPress, Shopify, Drupal, Next.js and others) gives visitors a support form, and gives your team:

  • a shared ticket inbox with replies, internal notes and file attachments;
  • email notifications to your customers, plus alerts to Telegram, Discord, Slack or your own webhook;
  • ticket categories with automatic assignment to teammates;
  • an optional AI reply assistant that drafts answers from your own help articles.

Accounts are created with an email address and a password. What we store and who processes it is explained in our Privacy Policy; the rules for using the service are in our Terms of Service.

Plans and prices

Prices in US dollars. Payments are processed by Paddle, our merchant of record. See the Refund Policy.

Free

$0/mo

Perfect for side projects and evaluating the widget.

  • Up to 100 tickets/mo
  • Embeddable widget with live customizer
  • Ticket inbox & internal notes
  • Up to 3 ticket categories (e.g. Finance, Technical support)
  • Email replies + Telegram, Discord, Slack & custom webhook alerts
  • File attachments up to 10MB
  • "Powered by SupportBridge" mark on the widget

Pro

$19/mo

For production sites with real customers and volume.

  • Unlimited tickets
  • Everything in Free
  • Invite teammates (up to 25) and assign tickets automatically by category
  • Up to 30 ticket categories
  • Custom branding — remove the SupportBridge mark
  • Priority email support
  • Cancel anytime, access until period end

Enterprise

Custom

Custom limits, SLAs, and dedicated engineering support.

  • Everything in Pro
  • Custom limits & SLA
  • Dedicated support channel
  • SSO & security review on request